RECOVERY SPECIALIST
Department: Default Recovery
Application Deadline: Open Until Filled
The Default Recovery Specialist will contact borrowers, using strong verbal and written communication, sound judgment and decision making in order to prompt repayment and recovery of defaulted student loan dollars. The Default Recovery Specialist will also provide borrower assistance by accurately answering and responding timely to any issues regarding recovery negotiations.
EDUCATION/EXPERIENCE REQUIRED:
Bachelor’s Degree
Or
Associate’s Degree (48 college hours) plus one year office experience in loan servicing, collections, customer service, customer contact center, financial service or student loan environment.
Or
Three years office experience in loan servicing, collections, customer service, customer contact center, financial service or student loan environment.
PREFERRED QUALIFICATIONS: Bilingual
Hours:
Normal Business Hours are Monday thru Friday 8 am – 5 pm However, one late week night is required; hours are 12 pm – 9 pm plus 8:30 a.m. to 12:30 p.m. currently one Sat. a month. Hours are subject to business needs, must be flexible.
Resumes will not be accepted without a completed TG application, available at www.tgslc.org/careers
For more information, e-mail human.resources@tgslc.org or call (800) 252-9743.
TG is an Affirmative Action/Equal Opportunity Employer.