The Communications Committee is a source of current and relevant information about the local, national and international contact center community for ACCA members. Specifically, the committee members publish a quarterly newsletter, and conduct periodic member surveys.
Vice President: Lauren Kurtz | Adecco
The Education Committee selects contact center tour sites, topics and speakers for monthly meetings and the annual conference.
Vice President: Jewell Parker | DentaQuest
The events committee plans the logistics for all ACCA events including site selection, menus, door prizes, registration, coordinates member of the month recognition, etc…This is a great opportunity for party planners.
Vice President: TBD
The membership committee works to recruit new members and to retain current members, and regulates the quality of membership benefits
Vice President: Brian Morton | Simplify
SOCIAL MEDIA AND MARKETING
The marketing committee promotes awareness of the ACCA and ACCA events and strives to provide access to information sharing and networking through a variety of convenient channels via a robust web presence and an online campus.
Director: Michelle Wegmann | Texas Guarantee