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  • Roundtable Discussion - Increasing Retention In Our Centers

Roundtable Discussion - Increasing Retention In Our Centers

  • 24 Aug 2022
  • 11:15 AM - 1:00 PM
  • Dave & Busters Meeting Room 9333 Research Blvd #A600, Austin, TX 78759
  • 55

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Roundtable Discussion - Increasing Retention In Our Centers

Join your ACCA peers as we discuss Strategies and Best Practices for increasing retention in our contact centers. This luncheon will be an interactive group roundtable with the goal of assisting attendees with takeaways that can be implemented in their contact centers by diving into some of the root causes of attrition. Our guess is that it is not all about money.

Some areas that will be touched on include:

  • Retaining existing talent during this period of inflation and higher prices
  • Impacts of "The Great Resignation" on our contact centers
  • WFH/Hybrid/In Office Discussion
  • Understand why some people staying





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