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2020 Annual Fall Symposium/XPO

Due to Covid-19 this years Fall Symposium has been cancelled

We look forward to the 2021 Fall Symposium/XPO

What is the Fall Symposium/XPO? 

The Fall Symposium is ACCA’s premier annual event and a full-day conference uniting industry leaders, dynamic speakers, and state-of-the-art resources for Contact Center Professionals in Central Texas.

A ton of fun, plus...

  • A full day of exciting, relevant programming
  • The latest industry trends and emerging technology
  • Learn how to position yourself and your organization for long-term success
  • Networking and mingling with industry leaders

Symposium tracks...

  • Human Resources & Talent Acquisition
  • Technology
  • Customer Experience 
  • Leadership
  • Special Interest Groups & Panels

Symposium firsts...

Interactive Demo Lab - In 2019 we rolled out the Interactive Demo Lab featuring the latest industry technology and trends. Thank you for your feedback and we look forward to showing you the improvements we've made in 2020!

Coaching Bar Powered by P.E.A.R.L. Paragon Consulting - The brain child of CEO/Founder of P.E.A.R.L. Paragon, Michelle López, the Coaching Bar featured 10 different Coaches from Central Texas and Georgia delivering Coaching-on-the-Fly as well as scheduled coaching sessions. If you enjoyed or missed, it will be back in 2020 and it will be even better. 

We Love Our Sponsors! Won't You Be Our Sponsor?

Sponsors are able to place their products and services front and center of their target audience! Interested in becoming a Sponsor? Booths and table-top exhibit spaces are available now!

Click to check out our Sponsor page.

2019 Fall Symposium/XPO Recap

2019 ACCA Symposium/XPO

Event Pictures

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