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Events

unite - learn - engage


Online registration closes two days before an event.  View Spaces Left in the event list to determine if walk-in registrations are available. 

To register multiple people online:

  1. Click Add Guest button after entering first enrollment. Repeat process adding as many enrollments as you want.

  2. One charge for the total is generated and a receipt is sent to the person who initiated the enrollment.  Please forward confirmations to your guests.

  3. Exit from payment screen before entering credit card info. An invoice will be emailed to you.

     

Upcoming events

    • 24 Aug 2022
    • 11:15 AM - 1:00 PM
    • Dave & Busters Meeting Room 9333 Research Blvd #A600, Austin, TX 78759
    • 55
    Register

    Roundtable Discussion - Increasing Retention In Our Centers

    Join your ACCA peers as we discuss Strategies and Best Practices for increasing retention in our contact centers. This luncheon will be an interactive group roundtable with the goal of assisting attendees with takeaways that can be implemented in their contact centers by diving into some of the root causes of attrition. Our guess is that it is not all about money.

    Some areas that will be touched on include:

    • Retaining existing talent during this period of inflation and higher prices
    • Impacts of "The Great Resignation" on our contact centers
    • WFH/Hybrid/In Office Discussion
    • Understand why some people staying





    • 13 Oct 2022
    • 7:45 AM - 6:00 PM
    • UT Commons Conference Center Building, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 321
    Register

    What are the newest industry trends and what can you do to position yourself for long-term success?

    Join us at this years ACCA Fall Symposium and see what's new in our industry. Interactive seminars, fantastic exhibits, energizing keynote speaker, great food, prizes, and networking with old and new friends.  Simplified pricing - $100 for members, and $150 for non-members. 

    We look forward to seeing you in Austin! 

    October 13, 2022

    Registration & Breakfast opens 7:45AM

    Conference 8:30AM-4:30PM

    Happy Hour Networking 4:30PM - 6:00PM

    UT Commons Conference Center Building,

    10100 Burnet Road, Austin, TX 78758


     

Event Sponsorship

Thank you so much for CONSIDERING BECOMING a Networking & Learning Lunch Sponsor.

Due to COVID-19, ACCA is not offering regular in-person events through the end of 2021. As we plan for 2022, the Board of Directors will decide when ACCA events will return to a slate of regular monthly events.

As a Networking & Development Lunch Sponsor, your contribution will enable members and guests, to continue to benefit from ACCA’s peer-to-peer networking opportunities, professional development programs and industry resources.

Once you have completed the online form, you will receive a confirmation email with details about the current event and a list of items needed by ACCA. If you have any question, please email info@austincontactcenter.org.

In the Comment section, please enter the MONTH you wish to sponsor.



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