The City of Austin seeks an experienced and dedicated professional to serve in an executive level role as the Vice President, Customer Care Services. This skilled leader will manage Austin Energy divisions that have direct contact with our customers. This division is comprised of the Utility Contact Center, the 3-1-1 Citywide Information Contact Center, and the Customer Solutions Management workgroup. The talented individual must be able to develop a vision for integrating and implementing new strategies that will transform the organization into an industry best-in-class operation.

Qualified applicants may apply online via the City of Austin Employment website at http://www.energycentraljobs.com/code/apply_redirect.cfm?jid=3E469F7D-1372-574A-8C04D1E742144EA2&id=http://www.austincityjobs.org/postings/52431

Please include salary requirements in the cover letter.