Join the club!
The Austin Contact Center Alliance (ACCA) is a dynamic, professional organization that serves as Central Texas' resource for industry information, networking and educational opportunities. A strong and vibrant association is the backbone of every established profession. We are proud to promote the contact center industry and create a professional identity for our members. Our members consist of call centers of all sizes, vendors, educational providers and other support organizations. It is through the great diversity of our membership that we can provide a source for education, networking and community.
>>Download Membership Brochure
We offer three membership levels:
Are you a Contact Center? or an Industry Partner (Vendor)?
Membership Benefits
MemberConnect – ACCA Members-only Website: The Austin Contact Center Alliance website serves as an additional resource for recruiting, industry-related information, and a calendar of ACCA and upcoming industry events. The Member’s Only section includes presentation and newsletter archives and a member directory.
Blogs/Polls/Forums: A unique communication model that provides unparalleled access to the wisdom of your peers 24/7.
Learning Luncheons: Austin Contact Center Alliance sponsors monthly programs that address contact center issues, from workforce development and operations, to technology and services; that keep Austin’s contact center industry abreast of current and emerging trends. Members receive reduced admission to monthly luncheons.
Contact Center Tours
Austin Contact Center Alliance sponsors two to four contact center tours each year, providing contact center professionals insight on how other organizations manage their operations, staffing and technology. Members receive reduced admission to contact center tours. Members receive reduced admission.
Membership Directory: Exclusive access to your ACCA community
Job Postings: Browse through our members current job openings
Industry Survey: Every two years, Austin Contact Center Alliance conducts a local industry survey to track market fluctuations and trends. The published results are a valuable source of data concerning the contact center industry’s place in the Austin economy.
Texas Legal Proteciton Plan: As a Member of ACCA, you and your company’s employees are now eligible to enroll in Texas Legal Protection Plan (TLPP) that provides affordable legal counsel for only $12/month for an individual or $20 per month for a family.
• Covers wills, estate planning, adoption, bankruptcy, consumer protection, divorce, juvenile court proceedings, civil and criminal matters and much more
• No co-pays and no deductibles
To learn more or to enroll, contact TLPP at 512-327-1372 or www.tlpp.org
