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Our Committees

EDUCATION 

 

The EDUCAITON committee coordinates topics and speakers for monthly luncheons and special events, including the annual Fall Symposium, and selects locations for call center tours.

MEETINGS: 2nd Tuesday of every month, 8:30am-10:00am

CHAIR:Jewell Parker, Austin 3-1-1

EMAIL:info@austincontactcenter.org



MARKETING

 

The marketing committee was developed to track and answer inquires about relocating call centers to the Austin Metropolitan area, as well as develop and implement ACCA's local marketing initiatives.

MEETINGS: 4th Tuesday of every month, 11:30am - 1:00pm

CHAIR: Martin Peterson, ADVANTEC

EMAIL:  marketing@austincontactcenter.org





MEMBERSHIP

 

The membership committee works to recruit new members and to retain current membership, and regulates the quality of membership benefits. 

MEETINGS: 1st Thursday of every month, 8:30am-10:00am

MEMBER SERVICES REPRESENTATIVE: Alexnadra Parker, APD Emergency Communications

EMAIL: membership@austincontactcenter.org 



COMMUNICATIONS

 

The communications committee coordinates and creates all modes of communicating with our members, including the monthly newsletter TouchPoint, press releases, and the ACCA website.  We are always looking for articles of interest to include in TouchPoint.   The article submission deadline is the last Thursday of every month, and all articles are subject to approval.

MEETINGS: 3rd Tuesday of every month, 12:00pm-1:30pm

CHAIR: VACANT

EMAIL: info@austincontactcenter.org


 
 

 210 Barton Springs, Suite 400 Austin, TX  78704     Phone: 512.322.5648     Fax: 512.478.8819     Main Email: info@austincontactcenter.org